Go the extra mile

Despite reservations on whether I’d like the film, I was curious about these seats that seem to be generating a sufficient amount of local buzz. I was pleasantly surprised when I arrived to be escorted to my reserved seat, and almost waited on by the general manager of the whole cinema; in addition to the usual cinema attended who pops in and out on any normal occasion. This, however; was not a normal occasion, but it was a rather odd and refreshing experience to be greeted by the extremely keen manager with a slightly nervous look upon his face, dressed in a sharp suit and tie attire.

Bringing me to my point today, which is customer service and real life experiences still matter. Despite all the ‘tricks of the trade,’ that many businesses may try to use that say, ‘pick me, I’m the best’. The truth really is in the pudding. So if you want to be a success, and remain in business for the long haul, go the extra-mile on every opportunity, and make the customer glad they chose you.

Published by Leanne

Social media manager for Oxford University Press. Entrepreneur and writer. Here to inspire.

One thought on “Go the extra mile

  1. There’s no point if you don’t provide great service! Great service might not always get a retweet. But bad service most definitely will. Would you risk that when your professional reputation is at stake? Never in a million years.

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